Privacy Policy

Privacy Policy for www.mystelara.co.uk

Thank you for visiting this web site, which is brought to you by Janssen Ltd, 50–100 Holmers Farm Way, High Wycombe, Buckinghamshire HP12 4EG, a company registered in England, registration number 1027904.

This Privacy Policy tells you how we collect, use, and disclose (which we call processing) personal information that you provide via this web site. In processing your personal data, we pledge to fully comply with internationally recognised standards of privacy protection. In so doing, we ensure compliance by our staff with strict standards of security and confidentiality. The next sections explain how and when we might collect personal data from you. This site is intended for use by residents of the United Kingdom.

Your consent
Please be sure to read this entire Privacy Policy before using or submitting information to this site since by using this site, you are deemed to have agreed with the terms of this Privacy Policy. Whenever you submit information via this site, you therefore consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

About children
This site is not intended for children under the age of 13. We will not knowingly collect personal information via this site from visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to Web sites.

Active information collection
Like many web sites, this site may actively collect information from you, its visitor, both by asking you specific questions and by permitting you to communicate directly with us via e-mail or feedback forms. Some of the information that you submit may be personal information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on). From time to time, some areas of this site may require you to submit information in order for you to benefit from the specified features (e.g. a newsletter subscription) or participate in a particular activity (such as a questionnaire). You will be informed at each information collection point what information is required and what information is optional. Please be aware, however, that if you decide not to provide that information, you may not be able to use some of the features of this web site. Janssen processes personal data for specific and limited purposes, which we inform you about when we ask you for information. For example, we may collect and use personal data to provide you with products or services, to send you products and services you have requested, to market products and services which we think may be of interest to you, or to communicate with you for other specific purposes. Janssen Ltd keeps your data only for as long as is reasonably needed for each purpose and in accordance with any applicable legal or ethical reporting or documentation retention requirements. Any correspondence with our medical information department is kept confidential but they are unable to enter into discussions regarding individual medical treatment, and will refer you to your own doctor or NHS Direct.

Passive information collection
As you navigate through a web site, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection. We use your IP address (a number assigned to your computer by your Internet service provider so you can access the Internet which is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer)) to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.

You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this site might not work without cookies. This site may use and combine such passively collected anonymous information to provide a better service to site visitors, customise the site based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve the site for your use. Such information is not combined with personally identifiable information collected elsewhere on the site unless you have consented to this. 

Use and Disclosure of Information
Except as otherwise stated, we may use your information to improve the content of our site, to customise the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for the purposes specified in this Privacy Policy.

If you provide personally identifiable information to this site, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We will take reasonable measures to prevent personally identifiable information from being combined with passively collected information, unless you consent otherwise.

We may disclose your personally identifiable information to other Janssen affiliates worldwide that agree to treat it in accordance with this Privacy Policy. In addition, we may disclose your personally identifiable information to third parties, located in the UK and/or any other country, but only:

  • To contractors we use to support our business (e.g., fulfilment services, technical support), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy;
  • In connection with the sale, assignment, or other transfer of the business or this site to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy; or
  • Where required by applicable laws, court orders, or government regulations.

In addition, we will make full use of all information acquired through this site that is not in personally identifiable form. The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information. In these cases, you will be asked to consent to such transfers and disclosures in accordance with this Privacy Policy.

Security
We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

Links to Other Web Sites
This site may contain links or references to other web sites that we do not control and to which our privacy policy does not apply. Please be sure that you read the Privacy Policy of every web site you visit. You are solely responsible for your interactions with such web sites.

Other Terms
Your use of this site is subject to our Legal Notice.

How to Contact Us
If you have any questions, comments, or concerns about this privacy policy or the information practices of this site, please contact us as follows:

By post: Janssen-Cilag Ltd, 50-100 Holmers Farm Way, High Wycombe, Buckinghamshire, HP12 4EG

Changes to This Privacy Policy
If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information.

This Privacy Policy was last updated on Monday 09 Nov 2012.